The Niagara Folk Arts Multicultural Centre (NFAMC) is launching a pilot program designed to
support Migrant Workers across Niagara. The project is funded by the Employment and Social
Development Canada (ESDC) distributed through The Neighbourhood Organization (TNO)
Worker Support Services Program (WSS).

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As a sub-agreement holder, The Niagara Folk Arts Multicultural Centre will work in partnership
with The Neighbourhood Organization (TNO) to provide migrant workers with information and
support so they can learn about and exercise their rights while living and working in Canada.
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The Migrant Worker dedicated case management team will provide a broad range of services
including needs assessment, orientation to the Canadian community, periodic educational
workshops, personalized support, translation services and social service navigation through
referrals to programs within and external to our Centre in collaboration with the local community
partners.

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The 18-month-long project in partnership with The Neighbourhood Organization starting
from October 1, 2022 - March 31st, 2024 aims to achieve the following;
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1) Inform workers about their rights and the resources and services available to them while
living and working in Canada.

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2) Support workers to access information and basic services (for example, outreach,
interpretation to access health care).

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3) Assist workers in emergency, transitional, and at-risk situations.

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4) Improve workers’ well-being and integration into the community, and reduce isolation.

5) Develop access to accurate and up-to-date information/knowledge for migrant workers and
the organizations that assist them (for example, webinars, brochures, and events).

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• Specifically dedicated Case Management Team
• Interdisciplinary Outreach Team
• Interactive educational resources (laptops, projectors, portable boards and markers, etc.)

The following are the expected outcomes of the project:

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• Increased access for migrant workers to accurate information and available services and
  supports.

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• Increased education and empower migrant workers to exercise their rights while in
  Canada

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• Increased social, and civic engagement and participation of migrant workers in their
  communities.

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• Community of Practice created among agencies assisting migrant workers in the program.

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We offer support and assistance to temporary foreign workers so that they can better navigate
their time in Canada with an awareness and understanding of the programs and services
available to them, including when and how to access them. Our program services are provided in English
and Spanish.

We work with relevant community legal clinics in each jurisdiction to develop and deliver up-to-date, clear, accurate, and practical
rights education and information for migrant workers to enhance social protection and to enhance their social integration and well-being.

Drawing on our vast network of migrant support workers, settlement service providers, and faith
communities, we collaborate with local partners, and farm owners to create welcoming communities for migrant
workers, including the coordination of cultural and recreational events (e.g., local Newcomer
Days, Migrant Workers Day, and Neighbours Night Out) where locals and migrant workers can
meet and break bread. We also work with local businesses to develop events that celebrate the
economic contributions of migrant workers to local communities and the broader Canadian economy.

Our services are delivered through personalized one-on-one meetings, group sessions,
webinars, and periodic educational workshops. We offer Orientation to Ontario (O2O) and a
a broad range of information sessions on key settlement topics such as housing, health care,
transportation, workplace health & safety, sexual education, translation services and social
service navigation.
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Our information and orientation resources include wellness bags, fact sheets, wallet cards, maps
of the city, trail maps, brochures and specific information on how to access community resources
for day-to-day needs. We also provide assistance with forms and documentation.

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St. Catharines‍

85 Church St. Catharines, ON, L2R 3C7
Monday to Friday: 8:30 am to 4:30 pm

905-685-6589 Ext: 256
Cell: 289-929-0685
Cell: 365-855-1786

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